Shipping and Delivery Policy

Shipping Policy – Herbal Basket

At Herbal Basket, we are committed to delivering your orders quickly, safely, and efficiently across India.

Shipping Coverage

We ship to most parts of India through our trusted logistics partner, Shiprocket, which connects us to a wide network of reliable courier services.

Order Processing Time

Orders are typically processed and shipped within 24 hours of placement*.
We process and ship orders from Monday to Saturday.
No shipments are dispatched on Sundays or National Holidays.

*Order processing times may vary slightly during sales, festivals, or high-demand periods.

Delivery Timeline

For areas serviced by major courier partners, orders are usually delivered within 3–4 business days from the date of shipping.
For remote or less-accessible locations, delivery may take up to 7–10 business days, depending on the serviceability and connectivity of the destination.

Shipping Delays

While we strive to ensure timely delivery, there may be unforeseen logistics delays due to weather, strikes, local restrictions, or other operational challenges beyond our control. In such cases, we request your patience and cooperation as we work with Shiprocket and their partners to minimize any disruption.

Herbal Basket shall not be held liable for such delays, but rest assured we are always working towards the fastest resolution.

Order Cancellations Due to Shipping Issues

In rare cases where:

Delivery takes significantly longer than expected, or
A shipment becomes physically untraceable,

Herbal Basket reserves the right to cancel the order and initiate a full refund to the original source of payment.

Need Help?

For any questions related to your shipment, delivery status, or delays, feel free to contact our Customer Support Team:

📧 Email: support@grey-baboon-835040.hostingersite.com
📞 Phone: – +918078628466
🕒 Support Hours: 10AM to 06PM

By placing an order on www.grey-baboon-835040.hostingersite.com, you agree to the terms and conditions of this Shipping Policy.